Have some questions?
Click on some of the most frequently asked questions below to see if we have your answer.
-
Customer Support?
Reach out to us via email at support@move2play.com - We'll get back to you within 24hrs!
-
1. What is your returns policy?
Not satisfied? Send it back! We have a generous 30 day return policy on all purchases! AND a 60 day product warranty covering all manufacturing defects.
-
2. Are your toys safe?
YES! Each product we sell has gone through rigorous 3rd party testing. All our toys exceed the USA and EU requirements for toy safety (CPSC & ASTM). See here for testing information.
- All the plush sports balls and plush games are certified to ages 0+ years old.
- Microphones are certified to ages 3+ years old (Small parts warning).
- There is NO lead in our toys!
-
3. How are your products environmentally friendly?
Move2Play is dedicated to climate action. Our plush products are made with recycled water bottles!
-
4. Where is Move2Play located?
Before the pandemic Move2Play was located in Los Angeles, but we have since dispersed across the country.
-
5. When was Move2Play founded?
Move2Play was founded in 2016 by Brenden and Jack - two engineers tried of watching kids glued to their screens. Move2Play was created with a mission to get kids active with unique interactive toys!
See What People Are Saying!
★ ★ ★ ★ ★
“I pick up my toddler grandsons several days a week. Purchased this as an alternative to them watching TV. They love it and so do I!”
- Love2Shop
★ ★ ★ ★ ★
“I cannot explain how much my 2.5 yr old daughter LOVES this toy! She’s obsessed with Humpty Dumpty right now and this egg was perfect! It is hilarious...She won’t go anywhere without it. It is well made and durable!”
- Alma Prieto
★ ★ ★ ★ ★
“I purchased this for my four-year-old grandson and it sure was a big hit, not only for my grandson, but for the entire family! It’s a great way to get the family off the couch and get moving!”
- Jasmin
★ ★ ★ ★ ★
“Got it for grandkids. They loved it and played with it for hours. Great toy to get the kids up and moving.”
- Nancy
For all general inquiries, please contact us at support@move2play.com
©2020 Copyright. All rights reserved